Referral Coordinator

Full Time
Miami, Fl
Posted 1 year ago

Referral Coordinator: Description


  • Maintain ongoing tracking and appropriate documentation on referrals
  • Ensure complete and accurate patient demographic and current insurance information
  • Assist patient with scheduling appointments through PM/EMR assigned by organization
  • Provide administrative support
  • Review details and expectations about referrals with patients
  • Establish and maintain relationships with identified service providers
  • Responsible for scheduling consultations, diagnostic testing and surgical procedures
  • Responsible to schedule and notify patients of scheduled appointment via phone and mail
  • Responsible for verifying eligibility and benefits through insurance companies including obtaining prior authorization
  • Protects patient confidentiality, making sure protected health information is secured by not leaving it unattended
  • Answer phone calls referral related and offer assistance to ensure 1st call resolution
  • Follow up on patient referral inquires not immediately resolved and assist with follow-up
  • Assist as needed or directed with other departments or business needs
  • High school diploma or graduation equivalency degree (GED)
  • 1-2 years of relevant experience with managed care referral preferred
  • Strong customer service
  • Effective verbal and written communication skill
  • Bilingual English/Spanish
  • Computer skills including knowledge of relevant software
  • Ability to multitask in a fast pace environment
  • Excellent time management and organizational skills


To apply for the Referral Coordinator  position, please fill out the following form:

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UniVida Medical Centers arose out of the need to improve the quality of medical care in our community. Our company is based on delivering optimal and personalized patient care. Excellence of care is achieved through the collaboration of the highest qualified physicians in the community, delivery of world-class services, leading-edge technology, education, and focus on preventative care

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