Social Services Coordinator: Description

Distinguishing characteristics of work

UniVida Medical Centers is seeking a Social Services Coordinator who is responsible for managing multiple patients and their individual needs. Their duties include meeting with patients and their family members to discuss recent successes or setbacks to their situations, develop treatment plans for patients with mental illnesses or recovering from traumatic events. Maintain open communication with patients to ensure their physical and mental health wellbeing. Social Workers should be understanding, calm and able to manage stressful situations. They may need to provide treatment to patients in lieu of medical professionals in the event of emergencies while also providing therapeutic support to patients and their families as needed.

Example of Duties

• Evaluate patients (existing, new and prospective) based on their needs, limitations and desires
• Conduct interviews with service users as well as their families in order to review and assess their situation
• Offer support and information to service users, as well as their families
• Make decisions and recommend on the best course of action for a particular member.
• Address patient concerns and goals while maintaining constant communication with the patient as well as a social services coordinator.
• Build rapport with patients and their families
• Utilize resources (county and state) to support social service needs.
• Maintain accurate records
• Other duties as assigned by management.

Desirable knowledge, abilities and skills

• Ability to make psychosocial assessments and develop and implement care plans
• Ability to work independently and as part of a team.
• Ability to work independently and as part of a team.
• Ability to provide after-hours service as needed
• Proficient computer skills
• Excellent listening and communication skills, both verbal and written
• Excellent people skills
• Well-groomed, professional appearance
• Good at decision-making
• Problem-solving skills
• Empathetic, patient, understanding and honest
• Reliable and adaptable
• Must be able to maintain client’s confidentiality
• Must be ethical • Must be able to relate with people from diverse lifestyles and cultures
• Good planning skills
• Well organized

Minimum training and experience

• High School or GED
• 1+ year experience
• Knowledge of specific software programs used within the organization

To apply for the Social Services Coordinator  position, please fill out the following form: