Medical Assistant: Description

Distinguishing characteristics of work

UniVida Medical Centers is seeking a Medical Assistant who serves patients by identifying the best method for retrieving specimens; preparing specimens for laboratory testing; performing screening procedures. Their duties include preparing the testing room with the proper tools, walking patients through the process when inserting needles and retrieving samples and labeling samples for further analysis in medical laboratories.

Example of Duties

Arrange daily activities based on urgency of requests for fluid samples
Identify patients and their personal information using their ID, documents or other means
Determine the right venipuncture method based on patient age, health, etc.
Reassure patients and help them relax
Preparing patients before drawing blood
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment
Ensure optimal and quantity of samples
Collect and distribute FOBT, PT-INR, Urine samples, etc.
Ensure inventory controls are met to meet patient and physicians ordering needs
Centrifuge blood samples
Expect to work with many patients varying in age and health status
Keep the phlebotomy workstation clean and well always organized
Verifying patient information and label samples correctly and send or deliver them for testing
Working with physicians and always following their directions
Work with physician’s order to close HEDIS gaps.
Work with health plan reports to report gaps that were closed.
Work with practice management system to ensure patient appointments are met
Perform other duties and functions as requested by management

Desirable knowledge, abilities and skills

Highly organized, proactive, attentive to details and goal oriented
Ability to work with large data sets with guidance from medically trained individuals
Ability to successfully draw blood from patients with minimal or no complications
Ability to identify problems, think logically or creatively, and devise practical solutions
Ability to prioritize and carry out work assignments independently and efficiently
Ability to work with many diverse people
Ability to work independently and be self-directed and flexible
Ability to prioritize
Ability to perform functions with minimal supervision.
Ability to work at a high-volume level of accuracy
Ability to adapt easily to changing conditions and work responsibilities
Ability to complete assigned tasks under stressful situations
Establishes and maintains effective working environment
Excellent communication skills, both verbal and written
Excellent people skills while following medical centers policies and procedures.
Proficient computer skills
Strong level of confidentiality due to the sensitivity of materials and information handled.
Strong interpersonal skills
Displays compassionate leadership in dealing with direct reports

Minimum training and experience

High school diploma or graduation equivalency degree (GED)
Phlebotomy certification and diploma
Proven experience working as a phlebotomist
Ability to successfully draw blood from patients with minimal or no complications
Empath and interpersonal skills for working with patients

Physical demands

Frequent standing, walking, grasping, carrying, reaching, bending, stooping, speaking and occasional sitting
Heavy lifting: up to 25 pounds maximum with frequent lifting, carrying, pushing and pulling up, with assistance if needed.

To apply for the Medical Assistant position, please fill out the following form:

Advanced Practice Registered Nurse: Description

Distinguishing characteristics of work

The Advanced Practice Registered Nurse (APRN) acts as part of the clinical operations team and is responsible for providing direct patient care in Univida Medical Centers and home settings depending on the nature of the assignment. The responsibilities include but are not limited to geriatric assessment, medical history, physical exam, diagnosis and treatment, development of the plan of care, health education, physician referrals, case management referrals, follow-up, and clear documentation according to Univida’s standards for quality, service, productivity, and teamwork. It also includes the participation in clinical rounds and conferences plus in-depth documentation through written progress notes and summaries.

Example of Duties

Independently assesses acute and non-acute clinical problems. Performs and documents physical assessments and patient histories, analyzes trends in patient conditions, and develops, documents, and implements a patient management plan in response to the data obtained. This also includes assisting in the development of the plan of care in addition to providing appropriate patient/ family/significant other counseling and education.
Plans patient care based on in-depth knowledge of the specific patient population and/ or protocol, anticipating and identifying physiological and/ or psychological problems commonly encountered including the consideration of the patient’s cultural background, level of understanding, personality, and support systems. Serves as patient advocate.
Patient management includes the following:
Writes admission, transfers, and discharges orders.
Orders and interprets appropriate laboratory and diagnostic studies.
Orders of appropriate medication and treatments.
Refers patients for consultation when indicated i.e. dermatology, neurology, ophthalmology, endocrine, surgery, intensive care, infectious disease, hematology, psychiatry, social service, dietary, etc.
Documentation through in-depth progress notes and summaries.
Participates in patient care rounds and conferences. Communicates patient management strategies to members of the patient care team. Collaborates with members of the multidisciplinary team to ensure that patient management strategies are successful in meeting patient care needs.
Recognizes situations which require the immediate attention of a physician, and initiates life-saving procedures when necessary.
Uses advanced communication skills to problem solve complex situations and to improve processes and service to patients.

Desirable knowledge, abilities and skills

Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient with Microsoft Office Suite or similar software.
Ability to adapt easily to changing conditions and work responsibilities.
Ability to complete assigned tasks under stressful conditions.
Establishes and maintains an effective working environment.
Excellent people skills while following corporate policies and procedures.
Critically analyzes data and evidence for improving clinical practice.
Integrates knowledge from the humanities and sciences.
Translates research and other forms of knowledge to improve practice processes and outcomes.
Develops new practice approaches based on the integration of research, theory, and practice knowledge.
Bi/multilingual ability preferred.

Minimum training and experience

Current Nurse Practitioner Certification (APRN) in the State of practice required
Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registration (if applicable to state), for prescription writing.
Is not sanctioned, excluded, or disbarred from any State or Federal Health Plan and has not Opted out of Medicare participation.
Willing to share malpractice history upon request

Physical demands

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to sit, walk, stand. The incumbent must be able to work extended and flexible hours. Physical demands include the ability to lift to 50 pounds.

Disclaimer

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Supervisory Responsibilities

This role does not have supervisory responsibilities.

Travel

Work may involve some driving/traveling to assigned clinics or corporate office.

Tools & Equipment Used

UniVida computers, standard and customized software applications, and tools.

To apply for the Advanced Practice Registered Nurse position, please fill out the following form:

Care Manager: Description

Distinguishing characteristics of work

UniVida Medical Centers is seeking a Care Manager to perform care management for patients with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize patient health care across the care continuum.

Supervisory responsibilities

No supervisory responsibilities

Example of Duties

Support and coordinate care with the patient’s primary care provider and other specialists as applicable
Assist with identifying high risk population (i.e., high utilizers, multiple co-morbidities, polypharmacy, non-compliant, at risk for readmission, oxygen dependent, bed and wheelchair bound etc…)
Conduct assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment(s) for patients enrolled in Care/Disease Management
Provide patients with education on medical condition and co-morbidities
Ensures patient access to services appropriate to their health needs (i.e. community resources, social services, behavioral etc…)
Implement care plans by facilitating patient needs as appropriate related to medical, psycho-social, and psychiatric needs.
Coordinate internal and external resources to meet patients’ needs
Monitor and maintain inventory on urgency medications and supplies
Assist and coordinate care regarding medical urgencies, not limited to assisting with IV’s, wound care, medication administration etc.…
Participate in Interdisciplinary Care Team (ICT) meetings with patient’s provider to communicate patients progress with his/her treatment plan, discuss complex issues or barriers to care
Performs duties telephonically or on-site such as at hospitals for discharge planning
- Abide by Transition of Care (TOC) program description requirement
- Communicate and coordinate with hospital and health plans concurrent reviewer
Complete Population Health Program activities and meet Key Performance Indicators as required in policies and procedures
- TOC
- High-Risk Complex
- Disease Management (Diabetes, CHF, COPD)
- Telehealth
Assist in problem solving with providers, utilization or service issues, prior authorization requests and long-term care application
Implement activities to promote cost savings such as:
- Potentially prevent admissions by coordinating outpatient care
- Reduce readmissions (Target 10%)
- Improve Generic Dispensing Rate
Improve staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluation the application of learning to changes in treatment results
Assist patients with coordinating care pertaining to HEDIS/Preventive health screenings. (Target 5 Stars in all part C and Part D measures, 4 stars in Readmissions)

Desirable knowledge, abilities and skills

Strong written and verbal communication skills
Bi-lingual preferred
Time-management and organizational skills
Problem solving skills- Think critically and find potential solutions to problems
Skills with Windows-based operating systems and EHR
Skills in operating phones, computers, software and other IT systems.
Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
Ability to pay close attention to detail and to ensure accuracy of reports and data.

Minimum training and experience

High school education of higher
At least two years of related work experience are preferred.
Licenses and/or certifications: Medical Assistant, LPN, Registered Nurse, or Foreign Medical Practitioner or equivalent medical experience

Physical demands

This position works in one of our medical clinics. The employee is required interact with patients face to face and/or telephonically. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply for the Care Manager position, please fill out the following form:

Ultrasound Technician: Description

Distinguishing characteristics of work

Ultrasound Technicians are directly involved in patient care, helping physicians diagnose and detect diseases and other medical concerns. Responsible for using the ultrasound equipment to help visualize internal anatomy functions. Their duties include calibrating and manipulating ultrasound equipment to conduct appointments, taking pictures or videos of potential abnormalities and discreetly notifying medical personnel if they identify something concerning.

Example of Duties

Use sonographic equipment to identify and observe the area(s) of concern.
Prepare the exam room for examinations and ultrasound procedure.
Report to the appropriate medical staff of any abnormalities that require immediate attention.
Maintain sonography equipment and report machinery failure.
Conduct scan tests and write reports based on the results.
Use the ability to solve problems and make decisions.
Manage several patients and priorities and be able to adapt to a fast-paced work environment
Work under minimal supervision and cooperate with other team members.
Manage multiple priorities and projects, and display flexibility in a fast-paced work environment.
Display good work ethic and friendly and cheerful disposition.
Pursue professional development for the continual improvement of patient care.
Works with calibration company for annual inspections.
Communicate with referring primary care physician and discuss case.
Keep clear records through EMR, PACS and Clearinghouse.
Perform other assigned duties as needed.

Desirable knowledge, abilities and skills

Knowledge of sonogram standards, requirements and regulations.
Knowledge of sonogram equipment safety, cleanliness and infection control policies and regulations.
Knowledge of ultrasound equipment uses and maintenance.
Ability to effectively operate sonographic equipment.
Ability to evaluate sonograms in order to acquire appropriate diagnostic information.
Ability to integrate diagnostic sonograms, laboratory results, patient history and medical records and adapt sonographic examination as necessary.
Ability to use independent judgment to acquire the optimum diagnostic sonographic information in each examination performed.
Ability to evaluate, synthesize and communicate diagnostic information to the attending physician.
Ability to communicate effectively with the patient and the health care team, recognizing the special nature of sonographic examinations and patient’s needs.
Ability to establish and maintain effective working relationships with the public and health care team.
Ability to perform work accurately and thoroughly.
Ability to use a computer and electronic medical record.
Ability to pay attention to the minute details of a project or task.
Ability to adapt easily to changing conditions and work responsibilities.
Ability to complete assigned tasks under stressful situations.
Excellent communication skills, both verbal and written.
Excellent people skills. Ability to meet patients and others needs while following medical centers policies and procedures.
Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.

Minimum training and experience

High School Diploma or GED
Associate degree or higher preferred
1+ year of Ultrasound experience preferred
Preferred certification by American Registry for Diagnostic Medical Sonography (ARDMS).
Proficient computer skills
Proficient in both English and Spanish

Physical demands

Frequent standing, walking, grasping, carrying, reaching, bending, stooping and speaking.
Heavy lifting: up to 100 pounds maximum with frequent lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed.
May need to lift or turn patients who are disabled, with assistance if needed.
Frequent use of computer, keyboard, copy and fax machine and phone.

To apply for the Ultrasound Technician position, please fill out the following form:

X-Ray Technician: Description

Distinguishing characteristics of work

Perform X-Ray Technician for diagnostic purposes. Follow established radiologic requirements and regulations to ensure patient care and safety.

Example of Duties

Prepare patients for radiologic procedures. Accompany patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during scan.
Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
Use radiation safety measures and protection devices to ensure safety of patients and team members.
Maintaining diagnostic imaging equipment and materials. Report equipment malfunctions to Practice Manager or supervisor.
Positioning patients for diagnostic imaging examinations.
Advising and supporting patients.
Shielding patients from unnecessary exposure to X-rays or radiation.
Following physician orders to ensure accuracy of image capture.
Evaluation of captured images for clarity and accuracy.
Keeping clear records through EMR, PACS and Clearinghouse
Communicate with referring primary care physician and discuss case.
Perform related administrative duties including completing necessary forms, labeling films and film envelopes and maintaining procedure logs.
Retrieve radiologic orders from and input related data into the electronic medical record.
Serve as a back-up for clinical team members as needed by controlling patient flow, performing EKG tests, obtaining blood pressure measurements, documenting vital signs in the EMR and administering injectables.
Perform other assigned duties as needed.

Desirable knowledge, abilities and skills

Knowledge of radiologic standards, requirements and regulations.
Knowledge of radiologic safety, cleanliness and infection control policies and regulations.
Knowledge of radiologic equipment uses and maintenance.
Ability to perform work accurately and thoroughly.
Ability to use a computer and electronic medical record.
Ability to pay attention to the minute details of a project or task.
Ability to adapt easily to changing conditions and work responsibilities.
Ability to complete assigned tasks under stressful situations.
Excellent communication skills, both verbal and written.
Excellent people skills. Ability to meet patients and others needs while following medical centers policies and procedures.
Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.

Minimum training and experience

High School Diploma or GED
Associate degree or higher preferred
Certified Radiologic Technologist license is required
1+ year of Radiologic Technician experience preferred
Proficient computer skills
Proficient in both English and Spanish.

Physical demands

Frequent standing, walking, grasping, carrying, reaching, bending, stooping, speaking and occasional sitting
Heavy lifting: up to 100 pounds maximum with frequent lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed
May need to lift or turn patients who are disabled, with assistance if needed
Frequent use of computer, keyboard, copy and fax machine and phone

To apply for the X-Ray Technician position, please fill out the following form:

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